I don't super trust their business practices.
#Vibe by california menu full
And with the "coin shortage" there's been times where they've told me they can only give full dollars in change and kept my change too. All of this is done with no explanation, unless you ask. Then when you use card, they charge your card for more than the order amount and card fee and give you some cash back. They just tell you they accept card without making it clear that you are being charged a few bucks extra.
Many dispensaries will say cash only and/or have an ATM. Also, I don't find their policies about cash to be transparent at all. Eg: The Heavenly Sweet butter is a good $3-$4 more expensive here. They get 2 stars because they keep pretty good products on hand and can be convenient at times.Another thing to note, I find their prices to be a little higher than Zen. When it's busy, ppl have to push past each other to get out once they've got their weed. Then there's a cramped, narrow order ahead line on the far left. There is someone there to help you out and there is a menu, but the process just isn't intuitive. So if you're looking for a little of everything or don't know what you want, it's confusing. Then inside the edibles are on a separate wall from the flower which is separate from the concentrates. You're supposed to wait in line and then sit and wait to be called. On busy days some ppl are sitting some are standing in line. When I first went, I stood in line outside (there are 2 lines 1 is for express orders), but security yelled at me for not coming and getting my ID checked before getting in line, rather than explaining the process. In the shop, the flow isn't the most intuitive either. Short staffing is not an excuse for subpar customer service or lying to customers imo. But no one was going to follow up and tell me not to expect my order and ask of I could place another one. When I asked to speak to a supervisor, they put me on the phone with the delivery driver, instead, who claimed to have come and left after a few minutes because no one answered and they only had 1 driver. I've had times (when I first started getting deliveries) when I didn't get my full order and had to call back about it and be adamant that they send someone back with the rest of the order.Another time I was waiting and never received the order at all and had to call about it. Their delivery service is completely hit or miss. Some of their security guards are nice, others are rude and a bit petty. I find Vibe to not only be less professional, but less. I consume cannabis daily Vibe is super close to my house & they deliver so it's convenient.However, I go to Zen Garden Wellness when I can.
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